Refund policy

Paws Stop strives to provide excellent customer satisfaction. Returns and Exchanges will be accepted until 14 days after original purchase date if your product is in new, unused condition with all original product packaging and tags. Returns made after 14 days will be subject to Manufacturer’s Guarantee. Manufacturer's guarantees vary. This information can be located on product packaging. Product must have original packaging/bag to claim manufacturer guarantee. Vaccines are final-sale and cannot be returned. Grooming supplies and tools are final sale. Medical supplies and supplements are final sale. Clearance merchandise is final sale. Free Products cannot be returned or exchanged for store-credit but can be donated to local pet rescues if unwanted. Thank you for shopping local and supporting small business!